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Solutions for Personal Frachisers PDF Print E-mail

One of the challenges that we all Personal Franchiser's have on a daily basis is how to improve our customer relationships, or sales and our website appearance and performance. We run several different websites that all have the same challenges.

- Are we building strong customer relationships?
- Is our website converting as well as we want?
- Are we selling enough products or services so that we can continue to support new customers?
- Is the website generating enough leads for us.

Over the course of the last two years we have seen the problems that many Personal Franchisers have faced and have found solutions too many of the problems. This report includes an overview of some of the solutions that have worked for us and many other people.

Customer Relationships: Two of the best books I have read was Dale Carnegie's classic "How to Win Friends and Influence People".  The other is "The Relationship Edge in Business: Connecting with Customers and Colleagues When It Counts <http://www.amazon.com/Relationship-Edge-Business-Connecting-Colleagues/dp/0471477125/ref=pd_bbs_sr_2?ie=UTF8&s=books&qid=1214157020&sr=8-2>"
by Jerry Acuff and Wally Wood. Both these books talk about becoming genuinely interested in others and to take time to appreciate their business <http://www.articlesbase.com/sales-articles/can-you-increase-sales-by-50-in-5-minutes-457821.html#>.  One of the simplest methods to appreciate people is a simple, genuine and personal Thank You Card.

Web Site Conversions: Sometimes your website is very poorly designed and looks unprofessional. You have 7 seconds now to have someone look at your website to see if they are interested in what you have to offer. We used a rotator site which allowed us to view our website for just 15 seconds. We learned a lot!


Another tool to look at if you aren’t sure if you’re website looks professional is http://www.webpagesthatsuck.com/.  Sample problems include ridiculous backgrounds, unreadable fonts, amateurish graphics, and difficulty in navigating the site.

Generating enough leads: Get yourself web traffic by using Search Engine Optimization techniques, Pay Per Click on Google or Yahoo or 100 other sites, paying for Email newsletter advertising, setting up an affiliate program and getting other businesses to promote your website.  Getting traffic is easy if you have money. Doing it profitably is the challenge.
For a great list of 32 ways to generate traffic, go to http://www.wilsonweb.com/articles/checklist.htm

Sales funnel and closing sales :You need to identify the problem first.  Is it the website copy? Does your product have value? Have you communicated the value? Do people have too many options?  The underlying question that people forget to ask while designing their website is: What is the purpose of the website? What is its function?
For a good overview, go to  http://www.smallbusinessbranding.com/907/ten-website-conversion-tips/

This is just a starting point for you. I wish you great success with your website.

Sincerely,


Andrew Van Valer
Founder - http://www.yourcashflowmentor.com

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